I was brought on to help identify problems with and create solutions for the product through research, mapping, wireframes, data infographics, usability tests, and analysis.
• Information Architect
• UX/Product Design
• Test Facilitator
Limited company-wide knowledge of UX and mobile value
✓ Worked with international stakeholders to develop tests for usability studies and site optimization testing.
✓ Conducted UX research studies and internal research initiatives.
✓ Advocated for user research and helped drive the integration of user-centered design processes and methodologies into the product development process.
✓ Analyzed data, produced reports, and communicated insights/recommendations (as well as delivered overall user-interface design expertise) to clients and internal teams.
✓ Produced research such as competitive evaluation, heuristic analysis, stakeholder and sales agent interviews, usability test reports, test plan strategies, etc.
If I've piqued your interest, or you have questions or even site feedback, please don't hesitate to reach out.
Unless you're a spam-bot, in which case, please do hesitate.